RETURNS & REFUNDS

Return and Refund Policy (UPDATED 01/01/2024)

**FULL REFUNDS are given within the first 14 days of a RETURN (No Exception)

On the 15th Day we will offer an Even EXCHANGE or STORE CREDIT if Item is received within 21 days

Because we know that sometimes the fit isn’t right, here at Sashay Couture Boutique we are happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. This applies to any acceptable item returned to us within 14 days of receipt by you. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, free of any perfume or cologne smells, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. (Please do not return any merchandise outside of the return window without contacting customer service.)

To start a return, you can start the process by going to our Return & Exchange Portal. If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@sashaycoutureboutique.com

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Sale products, formal dresses, bodysuits, swimwear, undergarments, and accessories (including hats and face masks) and Gift Cards 

 

THE HEART BEHIND SASHAY COUTURE BOUTIQUE

Meet Sadie💕

Hello Beautiful, I’m Sadie, the fashion buyer and operational brains behind Sashay Couture Boutique where each fabulous piece is carefully selected with you in mind.

Sashay Couture Boutique LLC was launched in October 2021 after being encouraged to become a fashion model. I spent several months trying to figure out how I could incorporate my lifelong artistic skills as a professional photographer (take a peek here) with the fashionable edge that I seem to possess. I came up with an idea to successfully merge these two and embarked upon a whole new endeaver that I have truly fallen in love with. And there you have it Ladies, Sashay Couture Boutique was born.

Sashay Couture Boutique has expanded to offer a wide collection of exclusive apparel and statement piece accessories from some of the best designers and manufactures in the industry. We have monthly pop-up events to allow our customers to experience our boutique up close and personal along with having online accessibility.

As an african-american business owner, it has become my mission to give my customers a complete and effortless shopping experience which includes offering quality apparel, fast and efficient shipping from Houston, Texas, easy no hassle returns, open dialogue and accessibility and superior customer service, which is by far our #1 Priority. Click here to read what our customers are saying.

Thank you for stopping by, please Subscribe and HAPPY SHOPPING!

~Sadie Phoenix💕