Shipping Policy & Order Fulfillment

ORDER FULFILLMENT

*Please note that Multiple Items in your ORDER may be Fulfilled from two different locations and may be delivered in Multiple packages.


STANDARD SHIPPING

WE USE USPS PRIORITY SHIPPING AND UPS SHIPPING SERVICES. SHIPPING, WITHIN THE UNITED STATES, STARTS AT $9.99 FLAT RATE  AND IS FREE IF YOUR ORDER IS OVER $99.00.  ITEMS SHIP OUT 2-4 BUSINESS DAYS AFTER THE ORDER IS RECEIVED AND CAN TAKE 5-7 BUSINESS DAYS TO BE DELIVERED.  SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED, AS THERE MAY BE DELAYS DUE TO THE HOLIDAYS, AND OR BAD WEATHER.  

EXPRESS SHIPPING

PLEASE CONTACT US @ CUSTOMERCARE@SASHAYCOUTURETHEBOUTIQUE.COM  IF YOU WOULD LIKE TO PAY ADDITIONAL FOR EXPRESS SHIPPING AFTER YOUR ORDER HAS BEEN PLACED.  WE WILL INVOICE YOU THE AMOUNT NEEDED BASED ON THE WEIGHT OF YOUR PURCHASE.

TRACKING INFORMATION

TRACKING INFORMATION WILL BE SENT VIA EMAIL ONCE THE SHIPPING LABEL IS CREATED. 


LOST / STOLEN PACKAGES

SASHAY COUTURE BOUTIQUE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. IF YOUR TRACKING INFORMATION STATES THAT YOUR PACKAGE WAS DELIVERED TO YOUR ADDRESS AND YOU HAVE NOT RECEIVED IT, YOU MUST CONTACT THE UNITED STATES POSTAL SERVICE DIRECTLY AT 1-800-ASK-USPS® (1-800-275-8777) OR UPS PLEASE LOG IN TO UPS.COM AND FOLLOW THE INSTRUCTIONS REGARDING A CLAIM. ANY LOST, STOLEN, OR DAMAGED PACKAGES MUST BE REPORTED AS A CLAIM TO USPS OR UPS.
DO YOU SHIP INTERNATIONALLY?


Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection. Please note: SASHAY COUTURE BOUTIQUE is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 21 days of being shipped, please contact USPS or your countries’ postal service to inquire about our package. 

THE HEART BEHIND SASHAY COUTURE BOUTIQUE

Meet Sadie💕

Hello Beautiful, I’m Sadie, the fashion buyer and operational brains behind Sashay Couture Boutique where each fabulous piece is carefully selected with you in mind.

Sashay Couture Boutique LLC was launched in October 2021 after being encouraged to become a fashion model. I spent several months trying to figure out how I could incorporate my lifelong artistic skills as a professional photographer (take a peek here) with the fashionable edge that I seem to possess. I came up with an idea to successfully merge these two and embarked upon a whole new endeaver that I have truly fallen in love with. And there you have it Ladies, Sashay Couture Boutique was born.

Sashay Couture Boutique has expanded to offer a wide collection of exclusive apparel and statement piece accessories from some of the best designers and manufactures in the industry. We have monthly pop-up events to allow our customers to experience our boutique up close and personal along with having online accessibility.

As an african-american business owner, it has become my mission to give my customers a complete and effortless shopping experience which includes offering quality apparel, fast and efficient shipping from Houston, Texas, easy no hassle returns, open dialogue and accessibility and superior customer service, which is by far our #1 Priority. Click here to read what our customers are saying.

Thank you for stopping by, please Subscribe and HAPPY SHOPPING!

~Sadie Phoenix💕